Suntrek ST – Residential Customer Care Package 2017

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Reviews

Suntrek is the best Solar company around. We have been working with them for the last 14 years on the new installation and on the maintenance. Everyone who works there is a top notch professional, dedicated to providing the best value and the best quality. I want to single out Ethan and Aaron as an example, but everyone we met was great. We highly recommend Suntrek for all your solar needs.

R.V.

Suntrek is an excellent company with amazing, professional, and kind employees. We had our solar panels installed 20 years ago and they are still cranking out the power. We recently had a new solar heater for our pool installed and we could not be more pleased. I highly recommend this company. Their service and products are excellent, and their employees are even better!!

T.A.

We have used Suntrek solar for both our homes in southern CA and have had a great experience both times. Pricing was very competitive; in fact their quote was lower than any of the others we got and the quality of the panels superior. They completed the project within with estimated time quoted. The cost was exactly as predicted in the quote and they have been great about monitoring the system and making sure it’s preforming properly. I highly recommend them. We used them for both home solar as well as pool solar and have been very happy with them.

M.D.

I had a great experience working with Suntrek. From the start, I spoke with about 4 different Solar companies, and I have to say Ethan was the most transparent and explained the processes around solar better than anyone else I spoke with. Although from start to finish took a little longer than expected, not because of any fault of Suntrek. They did get my electric solar installed by the end of the year so that I could include it on my 2021 tax returns, and then got the pool solar quickly done in early January. Everything is fired up and working great and my pool is already heating up, over 70 degrees from 55 just a couple of weeks ago. I will be swimming this weekend as long as the sun is out every day this week! Yah! Thank you Ethan, Sabrina, Jose and the whole Suntrek team!

F.S.

I have used Suntrek Solar for years, we are an Architectural firm-Studio 6 Architects, and enjoy working with Ethan. I recently have installed a solar system on my house, and the experience was great, they are very professional, and meet all the costs and deadlines, this is why we will continue to make Suntrek’s the company we will always recommend to our client.

R.W.

Had a fantastic experience with Ethan and his team. They installed it on time and left my yard clean after they were finished. We had a wonderful summer in our pool after getting the solar heater system installed. Been here three years and the previous owners didn’t put a heater in when they put the pool in… we spent maybe 1 hour over the last 3 years in the pool. This summer was amazing, my son had a blast and the system worked great! We were in it almost daily and it was great! Thank you everyone!

J.H.

From start to finish, Suntrek Solar took great care of my project. They were very patient with all our questions. Made accommodations for the intricacies of our needs. Did a great job with installation and training for the system.

M.V.

I am delighted with my Suntrek Solar system. It has extended my pool use by several months. The company was a delight to deal with – very thorough and professional. I should have done it years ago.

M.B.

I have been using Suntrek for the past 7-8 years. Always prompt, courteous and knowledgeable. Highly recommend their services.

T.D.

I’m very pleased with Suntrek. They are very professional and their product worked as expected. I highly recommended Suntrek.

L.G.

I would recommend Suntrek Solar to all! I have had two Suntrek solar pool systems. I installed the first system myself and the help and information I received from Suntrek was fantastic! Suntrek installed my second system and from the first call to final installation the process was smooth and Suntrek was excellent to work with. Suntrek has been extremely responsive to my questions regarding the system and extremely prompt with return calls and servicing! Both systems have worked well for me, keeping my pool at a great swimming temperature spring, summer and fall! Thanks Suntrek!!

T.D.

What a great experience! Everyone I worked with along the way was knowledgeable and highly professional! The install process was quick & painless! Suntrek’s installers even went the extra steps to hide as much of the conduit from the exterior as possible. Great work, highly recommended!

J.G.

I am really happy with the service that Suntrek provided to me today. I called Ethan from Suntrek and he set up a same day appointment and they came out and fixed my leaking pool solar heating system. There was no nonsense or up selling. They just came out checked my unit and fixed my problem. I will definitely recommend Suntrek and I will use them again.

S.O.

SO impressed with these people, who were recommended to us by our pool guy. We had a leaking 10 year old solar system and the people who installed it had disappeared… Called Suntrek and they sent Aaron Hill out immediately. He diagnosed the problem right away and said it was only a broken $10 tube, so charged us for the agreed upon $185 visit + $10, fixed it, and was on his way. Really appreciate their honesty and customer service! I am a Realtor and will be highly recommending them to any clients that need their services.

B.M.

Have had Suntrek solar heating for my pool 12 years now and recently I had a minor issue with a few solar collector lines. Ethan, the owner’s son, was available immediately via phone and visited my house shortly thereafter. He rectified the issue with no cost. Even after12 years all is good. Great family owned company with great product. Would never use any other company.

C.M.

We just had solar pool heating installed by Suntrek. Tabby was awesome to work with from start (quotation) to finish (showing me how the system works). Her team of Anthony, William, and Luigi were great to work with, and I wholeheartedly recommend them for your solar needs.

D.J.

We got Suntrek about 15 years ago. We were the first in our area to have solar pool heat installed by Suntrek. They did a great job on the install with no delays. We have had a few small problems but they came right out and took care of them. I have been dealing with their office staff since and the people that you contact for any further work have been very nice and a pleasant experience. We have them come out and winterize our solar and have never had a problem with them programing our pool for the winter of summer months. Their system is different than most solar companies, but has worked fantastic. It extends our swim time about a month sooner and a month longer. If you are considering solar for you pool I highly recommend Suntrek.

C.H.

I have used them twice to check out my system and make sure it was ready for the summer. The customer service was amazing. Love Tabby!! She is so pleasant and genuinely cares about the customers. Most recently Anthony and Lou inspected the system. Both were great! Anthony made sure I understood the necessary repair, even showed me the part and explained everything he was going to do before he performed the work. System is working great and would definitely recommend this company!

M.C.

Suntrek installed my pool solar several months ago. The system looks great and the price was lower than the others we looked in to. No problems so far. They just sent Edgar and Kyle to my home to winterize the system so it wouldn’t cause any premature wear during freezing weather. They drained the water from the solar panels, did a leak check on all the valves and walked me through the simple startup process for when spring arrives. Service was timely and professional. I highly recommend them.

S.O.

My first install with Suntrek was 15 years ago and we never had a problem with the system. This past summer, we had them install their system at our new home. Amanda has communicated well and we have not had any problems (so far). Today, we had our winterize service done and the crew that came out was very friendly, very helpful and very professional. I have no complaints toward Suntrek (and I like to complain!).

E.E.

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