Service & Maintenance
What to Expect in Real Life
Owning a solar + battery system doesn’t mean adding another piece of equipment to constantly worry about. The truth is, today’s systems are designed to be virtually maintenance free. With modern technology and long manufacturer warranties, many of the problems that used to be common are no longer concerns for homeowners today.
What’s Changed With Modern Systems
There’s no one-size-fits-all. A thoughtfully designed system might:
- Panel Durability – Older panels sometimes yellowed, cracked, or lost efficiency quickly. Today’s panels are engineered for decades of performance, with warranties stretching 25–30 years.
- Battery Technology – Earlier storage systems had shorter lifespans and limited reliability. Modern batteries are safer, more efficient, and backed by strong warranty coverage.
- Monitoring Systems – What once required frequent troubleshooting now runs automatically in the background, giving you real-time insights without constant checks.
The Most Common Service Calls Today
Even though systems are low-maintenance, real life does bring occasional service needs. The most common include:
- Warranty Replacements – If a product has an issue within its warranty period, the manufacturer typically covers the cost of the equipment. However, in most cases, labor charges to replace defective components are the responsibility of the homeowner. Some manufacturers do offer labor reimbursements, but these are limited and entirely at their discretion.
- Internet Connection Issues – Your monitoring platform depends on your home Wi-Fi. Weak signals, outages, or changes to your Wi-Fi name or password can cause temporary disconnects. The system itself continues to produce and store energy, but monitoring may pause until the connection is restored.
- Product Replacement Outside Warranty – Like any technology, parts can eventually wear out after their warranty ends. The good news: most components now come with 20–30 year warranties, so replacements within that window are rare.
- Panel Cleaning – This depends heavily on your property. In dusty, high-debris, or coastal areas, cleaning can make a noticeable difference in performance. In other locations, cleaning is mostly a cosmetic enhancement with little to no impact on production.
Transparent Ownership
Here’s the reality:
- You don’t need monthly cleanings or yearly service contracts—modern systems are built to run with minimal attention.
- If your Wi-Fi changes or drops, your system doesn’t stop producing; it just pauses reporting until reconnected.
- Warranties cover equipment, but labor is usually separate. It’s important to know that labor coverage—if offered—is at the manufacturer’s discretion.
- And when service is needed, your first call is to your installer—we take care of working with the manufacturer for you.
The Difference for You
Service and maintenance aren’t about surprises—they’re about knowing what to expect. With today’s technology, issues are rare, warranties are long, and ownership is straightforward.
With modern solar + battery systems, you enjoy reliable performance, minimal upkeep, and peace of mind for decades to come.